There are various 0300 numbers to call depending on your specific concern. You may contact these numbers to connect with the representatives that could answer your questions or help you with whatever issue that you may have concerning driver or vehicle licensing. Customer support for DVLA has been centralized so you would use the same DVLA phone number 0300 in Swansea for all your concerns, regardless from where you are calling from in the UK. Below are the 0300 numbers that you need to call for various issues or queries you may have with DVLA.
DVLA 0300 Numbers and Their Schedule
For all your queries about vehicle registration and V5C certificates, you may call 0300 790 6802. This number is available from 8:00am to 7:00pm, Monday to Friday and 8:00am to 2:00pm on Saturdays. Aside from calling them, you may also send them a fax at 0300 123 0798. This is the number to call if you wish to apply for a new V5C certificate or if you need a replacement because yours was damaged, lost or stolen. Note that processing time of your specific request like change of information may take from 2 to 6 weeks. Keeping or removing a private registration number is within 2 weeks, sold vehicle confirmation, vehicle details change and address change could take up to 4 weeks, and registered keeper change could take within 6 weeks to complete. If you wish to find out if a vehicle is being taxed, you want to cancel your vehicle tax, change the tax class of your vehicle or you have any other vehicle tax concerns or SORN questions, that is also the same DVLA road tax contact number to call.
However, if you’re applying for SORN or Statutory Off Road Notification, the number to dial is 0300 123 4321. You could apply for this if you don’t use your vehicle in public roads. If you’re calling from a landline, the call charge could be anywhere from 2p to 10p. In case you’re calling using a mobile phone, you may be charged 10p to 40p. Aside from calling by phone, making a SORN can also be done by sending a letter to DVLA, Swansea, SA99 1AR. You may do this if you’re not yet registered as the vehicle’s keeper or you have just registered as the keeper of the vehicle. SORN confirmation can be processed within 4 weeks and tax refund for vehicle within 6 weeks.
You may connect to the customer service number 0300 790 6801 for all your driver licensing questions, as well as applications. They are open 8:00am to 7:00pm, Monday to Friday. You may also call on Saturdays between 8:00am to 2:00pm. Another option to reach them is by fax at 0300 123 0784. If sending fax from outside United Kingdom, send it to +44 (0)1792 786 369. Processing of driving licenses can take up to 3 weeks. Wait for this processing time to complete before calling this number for exchanging, renewing or replacing your license.